What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, Shop Pay, Apple Pay, and secure online payment options. Your payment details are encrypted to keep your transactions safe.
How long does delivery take?
Orders are usually processed within 1–2 business days. U.S. orders arrive within 3–7 business days depending on location.
Do you offer free shipping?
Yes! We offer free shipping on orders over $50 within the U.S.
For smaller orders rates will be calculated at checkout.
Can I change or cancel my order?
If your order hasn’t shipped yet, we can help modify or cancel it.
Please email us at info@goodapet.com within 12 hours of placing your order, and we’ll do our best to assist you before it’s processed.
What is your return policy?
We want you (and your furry friend) to love your purchase!
If you’re not completely satisfied, you can return unused items within 14 days of delivery for a full refund or exchange.
Please contact us at info@goodapet.com with your order number, and we’ll be happy to assist you.
How can I contact GoodaPet?
You can reach us anytime at info@goodapet.com or through our Contact Us page.
Our team is happy to help with product questions, orders, or any cute pet stories you’d like to share 🐶🐱💌
